1. Introduction
We at SCGS Alumni respect the privacy and confidentiality of the personal data of our Members, Partners, Consultants, Contractors, Service Providers, Outsourced Third-Parties and others who have dealings with us. We are committed to implementing policies, practices and processes to safeguard the collection, use and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.
We have developed this Data Protection Policy to assist you in understanding how we collect, use, disclose, process and retain your personal data with us.
2. How We Collect Your Personal Data
The PDPA defines personal data as “data, whether true or not, about an individual who can be identified a) from that data; or b) from that data and other information to which the organisation has or is likely to have access.”
We collect your personal data in the following ways:
– When you submit your personal details when you apply to be an alumni member
– When you submit your details to take part in events
– When you provide your personal contact information to us when making enquiries, giving feedback or lodging complaints
3. Types of Personal Data We Collect About You
The types of personal data we collect about you may include:
– Personal contact information (Name, Address, Phone No., Email address)
– Personal particulars
– Educational qualifications
– Employment details
4. How We Use Your Personal Data
We use the personal data we have collected about you for one or more of the following purposes:
– Process applications and registrations
– Follow-up on your enquiry, feedback or complaint
– Billing and payment processing
– Provide services
– Create directories or alumni-specific networks
5. Who We Disclose Your Personal Data To
We may disclose some of the personal data we have collected about you to the following parties or organisations:
– Government agencies where necessary
– External advisors (e.g. auditors, lawyers) where necessary
– Third party vendors or service providers whom we partner for administrative services, alumni activities and/or events
6. How We Manage the Collection, Use and Disclosure of Your Personal Data
6.1 Obtaining Consent
To the extent required by the PDPA, before we collect, use or disclose your personal data, we will notify you of the purpose for collecting personal data. We will collect, use or disclose personal data for the purposes set out above only if there is consent or deemed consent from you and information on such purposes have been notified. As far as possible, we will not collect more personal data than necessary for the stated purpose.
We may assume deemed consent from you when in certain circumstances where you voluntarily provide your personal data for the stated purpose, e.g. when you submit a membership application.
6.2 Withdrawal of Consent
If you wish to withdraw consent, you should give us reasonable advance notice. You have to be aware, though, of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to inform you of future events and updates.
Your request for withdrawal of consent can take the form of an email or letter to us, or through the “UNSUB” feature in an online service (e.g. Mailchimp).
7. How You Can Access and Make Correction to Your Personal Data
You may write in to us, based on reasonable grounds, to find out how we have been using or disclosing your personal data. We are obligated under the PDPA to allow you access to your personal data of the past one-year, and to make any correction if there is any error or omission. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will try to respond to your request within 30 days. By which time we will give you an estimate of how long it is going to take to retrieve all the relevant data, and the cost of processing the request (if applicable).
8. How We Ensure the Accuracy of Your Personal Data
We will take reasonable precautions and verification checks to ensure that the personal data we have collected from you is reasonably accurate, complete and up-to-date. From time to time, we may do a verification exercise with you to update us on any changes to your personal data.
9. How We Protect Your Personal Data
We will take the necessary security arrangements to protect your personal data that is in our possession to prevent unauthorised access, use, disclosure, or similar risks. We will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.
External Data Intermediaries who process and maintain your personal data on our behalf will be bound by contractual information security arrangements we have with them.
10. How We Retain Your Personal Data
We will not retain any of your personal data under our charge when it is no longer necessary for any business or legal purposes. Based on our Document Retention Policy, we will ensure that your personal data that are no longer needed by us will be destroyed or disposed of in a secure manner.
11. How We Transfer Your Personal Data
If there is a need for us to transfer your personal data to another country, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.
12. Our Websites
This Section of the Data Protection Policy applies to www.scgsalumni.com and any other website or any other SCGS Alumni issued document or form which references this Policy.
By using this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not use this website.
If we decide to make changes to this Policy, we will post the changes on this website so that you will always know what Personal Data we collect, and how we use it. We therefore encourage you to periodically look for updates to this Data Protection Policy.
As may be required by law, we may also seek your explicit consent to process certain Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntarily. In case you do not grant the requested consent to the processing of your Personal Data or later inform us that you do not want us to further process your Personal Data, however, the (further) use of certain offerings or services of us may be either not possible or limited in scope.
We may further collect and process any Personal Data that you volunteer to us, e.g. when you register for events or other offerings of the SCGS Alumni, subscribe to newsletters, participate in online surveys, discussion groups, forums or when you submit your contact details to SCGS Alumni.
Our websites may contain links to other affiliate sites that we do not control. SCGS Alumni is not responsible for the data protection practices or the content of other websites outside the ones we oversee. Therefore, we recommend that you carefully read the data protection statements of such foreign sites.
13. How We Handle Queries and Complaints
If you have any query or feedback regarding this Policy, or any complaint you have relating to how we manage your personal data, you may contact our Data Protection Officers at: scgsalumni@gmail.com
Any query or complaint should include, at least, the following details:
– Your full name and contact information
– Brief description of your query or complaint
We treat such queries and complaints seriously and will deal with them confidentially.
We will respond to your questions or concerns within 5 working days.
Occasionally, we may decide to change this Privacy Policy. We suggest that you review it periodically so you will be aware of any changes.
By using this site, you consent to the above privacy policies.
September 2020 – 2021